Geo POS Troubleshoot Guide

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How to Fix HTTP error code "404 page not found"

A 404 error is an HTTP status code that means that the page you were trying to reach on a server couldn't be found on their server.

Solution 1

Check the hidden .htaccess file!

An HTTP 404 error can be caused by a problem with your Apache configurations .htaccess file. By default this file remains hidden in many systems so please enable show hidden files feature of your system and do not forget to upload it to your server directory. Some host like Namecheap skips it when the file is hidden.

Please extract your_original_setup/help_support_guide /htaccess_file_to_solve_404.zip to your project directory.
 

Solution 2

Make sure that the Apache mod_rewrite module is enabled.

You can search on the internet to enable apache mod_rewrite as per your machine type like Windows WAMP, Ubuntu
 

Solution 3

You may also, in addition to the above, if it does not work, have to change the .htaccess override rule from the apache conf file (either apache2.conf, http.conf). 
Change the "Override None" to "Override All"

 

Solution 4

If you get an error stating rewrite module is not found, then probably your userdir module is not enabled. 




How to Fix HTTP error code "500 internal server error"

he HTTP error code "500 internal server error." This error means there is a problem on the server side. It is an all-purpose error, which means a serious problem in server is preventing your application from functioning.

Check Permissions!

An HTTP 500 error can be caused by a permissions problem with your website's files or folders. Check the permissions on all of your main folders and scripts. Most PHP files need to have their permissions set to 755.

Check the Apache Files!

An HTTP 500 error can be caused by a problem with your Apache configurations. If you have scripts or CGI programs which are generating a 500 error, check to make sure they have permission to run in the directory where they are located. Apache will not allow programs to execute by default. Permission must be given in either an .htaccess file in the directory where the program runs, or in the website's main Apache configuration file.

  1. extract_to_project_root.zip for Shared hosting users
  2. extract_to_project_root_dedicated.zip for Dedicated hosting users

Check Your Server Logs!

If your problem is not solving by above steps, you need to check your log folder and troubleshoot the server.




How to Fix Invalid username/password even I set them correct

This issue caused by your server session module. It can be simply resolved by adding session_start(); to your index.php and crm/index.php after the starting <?php tag.








How to Fix first time login issue, nothing happen with the correct user email

This issue caused by your server session module. It can be simply resolved by adding session_start(); to your index.php and crm/index.php after the starting <?php tag.








How to Fix Installation is taking infinite time

Your server has very limited php execution time, please set it to at least 300sec in php.ini.




How to Fix NGINX page not found issue

The application is compaitable with NGINX, however we recommend it with Apache.

1. Please add the following re_write rule to your host config file for project path follow same rule for project_path/crm also.

---------------------------------------
   if (!-e $request_filename) {
   rewrite ^/(.*)$ /index.php?/$1 last;
   }
----------------------------------------

2. Open project_path/index.php and add session_start(); at starting of file.(Optional)


Note! Free free to write us to helpdesk.ultimatekode.com, if your problem is not solved.

                  Geo POS Troubleshoot Guide
                  by Ultimatekode